We may need to make an extra charge in accordance with prices published in our current price list.

If you fail to pay us in full on the due date we may charge you interest:

We may recover the cost of taking legal action to make you pay.

You are to indemnify us in full and hold us harmless from all expenses and liabilities we may incur (directly or indirectly including financing costs and including legal costs on a full indemnity basis) following any breach by you of your obligations under these terms.

This means that you are liable to us for losses we incur because you do not comply with these Terms. For example we will charge you an administration fee where we receive a cheque from you which is subsequently not honoured or if we write to remind you that an account is overdue. If we instruct debt collection agents we may also recover from you the fees we incur. Further details regarding these issues are available on request. We may claim those losses from you at any time and, if we have to take legal action, we will ask the Court to make you pay our legal costs.

We respect the confidential nature of the information given to us and, where you provide us with personal data, we will ensure that the data will be held securely, in confidence and processed for the purpose of carrying out our services. In order to provide our services we may need to pass such data to third parties and those third parties, who are performing some of the services for you, may contact you directly. Under the Act you have the right to know what data we hold on you and you can by applying to us in writing receive copies of that data.

The new GDPR regulations are dealt with by new written publications. You confirm that you have permission to also give consent to use all information you supply, including your relatives & friends, unless you specify.

The Cancellation Of Consumer Contracts made in the Consumers Home or Place Of Work etc. Regulations 2008 may give you the right to terminate this agreement in the cooling off period of 14 days. If you wish the performance of the agreement to which this right applies to commence before the end of the cooling off period, you must sign the authority in the form which will be handed to you. In the event that you exercise the right to cancel this contract during the cooling off period, you will be required to pay a reasonable amount for goods and services already supplied.

This agreement may also be terminated before the services are delivered :

(1)by us if you fail to honour your obligations under these Terms and

(2) by you communicating to us in writing, terminating your instructions.

If we or you terminate your instructions you may, depending upon the reasons for termination, be asked to pay a reasonable amount based upon the work carried out up to the time your termination is received.

The National Association Of Funeral Director' Code Of Practice requires that we provide a high quality service in all aspects. If you have any questions or concerns about the service we provide to you, please raise them in the first instance with our designated senior person. If that does not resolve the problem to your satisfaction the National Association of Funeral Directors through the NAFD Resolve provides a low cost dispute resolution service, as an alternative to legal action. You can contact the Resolve at 618,Warwick Road, Solihull,West Midlands B911AA.

We cannot be responsible for the performance of all third parties which may include but not specifically, Crematoria, CounciIs, Grave Diggers, Ministers, Civil Celebrants, FIorists, Printers, Vehicle Hire, Newspapers, HospitaIs, Doctors, Coroners, Registrars, International Repatriation Service Providers etc

Your continuing instructions will amount to your acceptance of these Terms Of Business.

If any of these terms are unenforceable as drafted :-

*it will not affect the enforceability of any other of these Terms and

if it would be enforceable if amended, it will be treated as so amended.

Nothing in these Terms restricts or limits our liability for death or personal injury.

This agreement is subject to English Law. If you decide to commence legal action, you may do so, in any appropriate UK Court.